Repair Process
The HS Autobody repair process is designed to deliver quality outcomes for our customers. We aim for minimum disruption and delay, and to keep you informed every step of the way — from initial assessment through to final delivery.
HS Autobody — Collision & Hail Repairs
- 1
Book Your Repair
Contact us to book your vehicle in. Drop it off at our Archerfield workshop or arrange collection within the Brisbane area. Send us photos for a preliminary assessment if you can't come in straight away.
- 2
Damage Assessment & Quote
Our technicians thoroughly inspect your vehicle, assess all visible and structural damage, and provide a clear, itemised quote. We explain exactly what needs repairing and why — no hidden surprises.
- 3
Insurance Claim & Excess
You lodge the claim with your insurer and provide us with your claim number. From there, we handle everything else directly with your insurer — assessments, approvals and paperwork. You simply pay the excess, and we take care of the rest.
- 4
Parts Ordering & Scheduling
Once approved, we order genuine parts and schedule your repair into the workshop. We give you a clear timeframe up front so you know what to expect.
- 5
Panel Beating & Structural Repair
Our qualified panel beaters use traditional metal shaping and modern repair techniques to restore panels and chassis back to manufacturer specifications.
- 6
Spray Painting & Refinishing
Using computerised colour matching and downdraft spray booths, our spray painters achieve a factory-accurate finish across all repaired and resprayed surfaces.
- 7
Reassembly & Quality Check
Your vehicle is reassembled and put through a thorough quality inspection to ensure every repair meets our standards and manufacturer specifications.
- 8
Detailing & Delivery
We detail your vehicle, carry out a final check, and hand it back ready for the road — looking the way it should. Drive away with confidence, backed by our lifetime workmanship guarantee.
Frequently Asked Questions
Need a Quote or
Book a Repair?
Bring your vehicle to Brisbane's trusted panel shop. Quotes, insurance claim assistance, and quality workmanship guaranteed.